Guides
Guides for high-risk merchants who want to get approved
Straight answers on account closures, frozen funds, rolling reserves and the MATCH list, written from what providers actually ask during underwriting.
- 9Guides
- 5“Rejected by” fixes
- 49Questions answered
Closed, limited or rejected
What to do when a mainstream provider closes your account, and where to go next.
Stripe closed my account
Why Stripe closes accounts, what happens to held funds, how to move your customers, and which providers take high-risk businesses.
Read guide Rejected by · 7 minPayPal limited my account
Account limitations, 21-day holds, reserves and the 180-day hold: what each means, how to resolve it and where to go next.
Read guide Rejected by · 7 minRazorpay account on hold
Settlements on hold, account deactivated or activation rejected by Razorpay: why it happens, what to send, and where to go next.
Read guide Rejected by · 6 minCashfree application rejected
Why Cashfree rejects or deactivates accounts, the website compliance checklist Indian gateways use, and how to re-apply.
Read guide Rejected by · 7 minShopify Payments disabled
Shopify Payments disabled or payouts paused? Keep your store, understand the hold, and add a third-party gateway that accepts your products.
Read guideHow high-risk processing works
The terms and lists that decide whether you get approved and how much cash you keep.
MATCH list
What the Mastercard MATCH list is, the reason codes, how to find out if you are on it, how listings end and how to get processing again.
Read guide Guide · 7 minRolling reserve
What a rolling reserve is, typical rates and hold periods, the other reserve types, how to negotiate one down, plus a calculator.
Read guide Guide · 7 minMerchant account terminated
What happens when your processor terminates your merchant account: funds, reserves, MATCH, notice terms and how to get processing again.
Read guide Guide · 8 minWhy applications get rejected
The 10 most common reasons payment gateway and merchant account applications are rejected, with a checklist to fix each one before you apply.
Read guidePayment providers by vertical
Rejected or closed? Get matched with providers that want your business.
One application, two or three suitable providers, and nothing shared without your approval.